Restaurant Delivery That Protects the Guest Experience
Restaurant delivery should extend your operation, not create more customer service work. UniHop gives you live order monitoring, flexible delivery styles, and better visibility after pickup for both everyday orders and higher-touch catering jobs.
The challenge
What Makes Restaurant Delivery Hard to Manage?
Getting food to your customers shouldn't be more complicated than making it. Whether you're relying on a marketplace app, running deliveries with your own staff, managing overflow when your drivers are maxed out, or handling it all yourself — there's usually a point where the cost or the workload stops making sense. Marketplace platforms can bring in new customers, but they take 15–30% of every order in commission, and that customer ends up belonging to the platform, not you.
How it works
How Does UniHop Work for Restaurants?
UniHop gives restaurants a managed delivery option — live order monitoring, multiple delivery styles, and a dispatch team that watches every route. No commission on order value. No overhead of managing drivers yourself.
Create Your Account
Sign up, connect a payment method, and you're ready to place your first order.
Send Your Orders
Standard for everyday orders, Special Handling for catering runs. We assign the driver.
We Manage Everything
Live monitoring, real-time tracking, and delivery confirmation keep orders on track without pulling your team away.
Why UniHop
Why Do Restaurant Businesses Use UniHop?
Use the Right Delivery Style
Standard delivery works well for everyday restaurant orders, while Special Handling is better for catering, setup, and presentation-sensitive jobs.
Keep the Experience Branded
Customers see your business name on tracking and status updates instead of being pulled into a marketplace relationship.
Live Order Monitoring
Live order monitoring helps your team stay informed after pickup and respond faster when a route needs attention.
Add Coverage Without Adding Headcount
Use UniHop as overflow capacity, as a supplement to in-house drivers, or as a way to launch delivery without managing a larger team.
“I've been looking for help with delivery for my business, but didn't feel comfortable until I found UniHop.”
— Charcuterie Owner
FAQ
Frequently Asked Questions
Both. Standard delivery is a practical fit for everyday restaurant orders, while Special Handling is better for catering and presentation-sensitive jobs.
Yes. Many businesses use UniHop as overflow coverage, for peak periods, or for zones their in-house team does not cover efficiently.
UniHop uses a base fee plus per-mile pricing. Exact cost depends on delivery style, distance, and region. See our pricing for the current structure.
It can, but it does not have to. Some businesses use UniHop instead of a marketplace, while others use it to supplement existing channels and keep more control over delivery.
Ready to improve your restaurant delivery workflow?
Whether you are replacing a marketplace, supplementing in-house drivers, or adding delivery for the first time, UniHop can help you build a better local operation.
Talk to Sales