Serena & Lily Same-Day Delivery
A design shop visit tends to end with more than fits in the car. Book a hopper and the in-stock pieces come home without you loading a thing.
Order for pickup at serenaandlily.com first, then schedule your delivery here.
Request a delivery
Schedule Your Serena & Lily Delivery
- 1
Place & pay for your pickup order
Order on the store’s website and pay in full.
- 2
Tell the store someone’s collecting
Most are happy to — just ask if they’ll release your order to a courier, and what they need at pickup.
- 3
Request delivery when it’s ready
Schedule below once the store says it’s ready for pickup, then track it live to your door.
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Home & Tools
The rug, the pendant, and the bedding that finally pulled the room together, brought home while the mood board is still open on the table.
Order through Serena & Lily for pickup at your design shop and pay in full, then confirm that location will release a paid order to a courier collecting on your behalf. Request a delivery on this page once it is set aside, and a hopper takes it from there — live GPS tracking, text updates, and a photo when it reaches the door. The price is theirs, not ours; nothing is added to what you paid.
The catalog really splits in two, and only half of it is a pickup. Custom upholstery — a slipcovered sofa in a fabric you chose off a swatch card — is made after you order and scheduled to the house directly, so there is nothing sitting at a counter to collect. What this covers is the in-stock half: rugs, lighting, bedding, baskets, outdoor pieces, and the accents the shop keeps on the floor. If a designer pulled a list together for you, have the whole thing bought and held under one name so it leaves in one trip.
Popular Serena & Lily delivery items
- Rattan & Wicker Furniture
- Rugs
- Bedding & Linens
- Lighting & Pendants
- Outdoor & Patio
- Baskets & Storage
- Wall Art
- Table Decor
FAQ
Common Questions About Serena & Lily Delivery
- Place an in-store pickup order on the Serena & Lily website (serenaandlily.com) and coordinate any special order details with their team.
- Confirm with your specific store location that they allow third-party courier pickup.
- Make sure the order is fully paid and ready for pickup — if a driver arrives before the store can release it, a cancellation fee may apply.
- When the order is ready, request a delivery on this page.
- A hopper picks up your Serena & Lily order and delivers it to your door, with live tracking the whole way.
Wall of love
What Shoppers Say About Their Deliveries
“I recently ordered a cake, and the delivery service exceeded my expectations! Arthur, the delivery man, went above and beyond to ensure my cake arrived in perfect condition. He kept two A/C vents blowing on the cake throughout the journey, ensuring it stayed cool and pristine. The cake was delivered on time, and Arthur's professionalism and attention to detail were truly impressive.”
“Unbelievable service making what I thought was impossible, possible! If I could give a million stars I would. UniHop cuts out all the red tape and offers personalized service at an affordable rate. So thankful!”
“Easy to order, vegan option (not lacking in flavor or presentation), same day, prompt delivery, and communication was on point. The card delivered with the order was hand-written, which made it that much better! Many thanks and I will be ordering again!”
“Loved the constant updates sent on the day the cake was to arrive. And the delivery driver was exceptional. Gave instructions and wished my mom a happy birthday for her special day.”
“Excellent service, from start to finish! The self-serve send-to-a-friend was a breeze, though help was at hand if needed. Pickup and delivery were smooth and timely, as were communications during both. Highly recommended!”
“Wonderful service! They helped resolve an issue with the store and went above and beyond to remedy what was in their control. Will book again!”
“Everything went smoothly. The driver even sent a pic to confirm delivery at the right door. Love that level of care.”
“I had a tight window for a time-sensitive order, and Sean came through. He really saved the day.”
“Antonio went above and beyond to make sure my soup stayed warm. That insulated bag came in clutch!”
“The UniHop team was easy to work with. Efficient, great communication & job updates, capable, professional and prepared. Excellent customer service. Thank you!”
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