Toys "R" Us Delivery
Almost every Toys "R" Us in the country now lives inside a Macy's. Order it for store pickup there and a hopper brings the boxes to your door.
Request a delivery
Schedule Your Toys "R" Us Delivery
- 1
Place & pay for your pickup order
Order on the store’s website and pay in full.
- 2
Tell the store someone’s collecting
Most are happy to — just ask if they’ll release your order to a courier, and what they need at pickup.
- 3
Request delivery when it’s ready
Schedule below once the store says it’s ready for pickup, then track it live to your door.
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Everything Else
Someone wrote the list in September and has not revised it since: the action figure, the doll, the building set. All three can be delivered to your door.
Here's the part that trips people up: in the US, the Toys "R" Us you can walk into is almost always a shop-in-shop inside a Macy's, so the order goes through Macy's rather than a toy store of its own. Place an in-store pickup order on macys.com at a location with the Toys "R" Us section, pay for it in full, and confirm that store releases orders to a third-party courier. Request a delivery on this page once it's ready and a hopper collects it from the Macy's pickup desk, with live GPS tracking, SMS updates, and a photo confirmation when it reaches you.
Two practical consequences follow from that. The collection point is a department store pickup desk rather than a toy counter, so your request needs the Macy's pickup name and order number instead of a department — and in the weeks before Christmas that desk is reliably the slowest queue in the building, which is exactly when handing the trip off earns its keep. The other one is size: ride-ons, playsets, and dollhouses are bulky rather than heavy, so say how many boxes and roughly how large in your request, and a driver with the right vehicle is assigned instead of one arriving in a hatchback.
Popular Toys "R" Us delivery items
- Action Figures
- Dolls & Doll Accessories
- Building Sets
- Board Games & Puzzles
- Plush Toys
- Ride-Ons & Outdoor Toys
- Baby & Toddler Toys
- Collectibles
FAQ
Common Questions About Toys "R" Us Delivery
- Place an in-store pickup order on the Toys "R" Us website and coordinate any special order details with their team.
- Confirm with your specific store location that they allow third-party courier pickup.
- Make sure the order is fully paid and ready for pickup — if a driver arrives before the store can release it, a cancellation fee may apply.
- When the order is ready, request a delivery on this page.
- A hopper picks up your Toys "R" Us order and delivers it to your door, with live tracking the whole way.
Wall of love
What Shoppers Say About Their Deliveries
“I recently ordered a cake, and the delivery service exceeded my expectations! Arthur, the delivery man, went above and beyond to ensure my cake arrived in perfect condition. He kept two A/C vents blowing on the cake throughout the journey, ensuring it stayed cool and pristine. The cake was delivered on time, and Arthur's professionalism and attention to detail were truly impressive.”
“Unbelievable service making what I thought was impossible, possible! If I could give a million stars I would. UniHop cuts out all the red tape and offers personalized service at an affordable rate. So thankful!”
“Easy to order, vegan option (not lacking in flavor or presentation), same day, prompt delivery, and communication was on point. The card delivered with the order was hand-written, which made it that much better! Many thanks and I will be ordering again!”
“Loved the constant updates sent on the day the cake was to arrive. And the delivery driver was exceptional. Gave instructions and wished my mom a happy birthday for her special day.”
“Excellent service, from start to finish! The self-serve send-to-a-friend was a breeze, though help was at hand if needed. Pickup and delivery were smooth and timely, as were communications during both. Highly recommended!”
“Wonderful service! They helped resolve an issue with the store and went above and beyond to remedy what was in their control. Will book again!”
“Everything went smoothly. The driver even sent a pic to confirm delivery at the right door. Love that level of care.”
“I had a tight window for a time-sensitive order, and Sean came through. He really saved the day.”
“Antonio went above and beyond to make sure my soup stayed warm. That insulated bag came in clutch!”
“The UniHop team was easy to work with. Efficient, great communication & job updates, capable, professional and prepared. Excellent customer service. Thank you!”
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