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Toys "R" Us Delivery

Almost every Toys "R" Us in the country now lives inside a Macy's. Order it for store pickup there and a hopper brings the boxes to your door.

0/5
Average Delivery Rating
$0
Item Markups & Service Fees
0/7/365
Order Acceptance
All 50 States
Nationwide Coverage

Request a delivery

Schedule Your Toys "R" Us Delivery

  1. 1

    Place & pay for your pickup order

    Order on the store’s website and pay in full.

  2. 2

    Tell the store someone’s collecting

    Most are happy to — just ask if they’ll release your order to a courier, and what they need at pickup.

  3. 3

    Request delivery when it’s ready

    Schedule below once the store says it’s ready for pickup, then track it live to your door.

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Everything Else

Someone wrote the list in September and has not revised it since: the action figure, the doll, the building set. All three can be delivered to your door.

Here's the part that trips people up: in the US, the Toys "R" Us you can walk into is almost always a shop-in-shop inside a Macy's, so the order goes through Macy's rather than a toy store of its own. Place an in-store pickup order on macys.com at a location with the Toys "R" Us section, pay for it in full, and confirm that store releases orders to a third-party courier. Request a delivery on this page once it's ready and a hopper collects it from the Macy's pickup desk, with live GPS tracking, SMS updates, and a photo confirmation when it reaches you.

Two practical consequences follow from that. The collection point is a department store pickup desk rather than a toy counter, so your request needs the Macy's pickup name and order number instead of a department — and in the weeks before Christmas that desk is reliably the slowest queue in the building, which is exactly when handing the trip off earns its keep. The other one is size: ride-ons, playsets, and dollhouses are bulky rather than heavy, so say how many boxes and roughly how large in your request, and a driver with the right vehicle is assigned instead of one arriving in a hatchback.

Popular Toys "R" Us delivery items

  • Action Figures
  • Dolls & Doll Accessories
  • Building Sets
  • Board Games & Puzzles
  • Plush Toys
  • Ride-Ons & Outdoor Toys
  • Baby & Toddler Toys
  • Collectibles

FAQ

Common Questions About Toys "R" Us Delivery

Yes — UniHop makes it easy to get same-day or scheduled delivery from Toys "R" Us. Whether you're shopping for yourself or sending a gift, place an in-store pickup order and a hopper brings it right to your doorstep.
  1. Place an in-store pickup order on the Toys "R" Us website and coordinate any special order details with their team.
  2. Confirm with your specific store location that they allow third-party courier pickup.
  3. Make sure the order is fully paid and ready for pickup — if a driver arrives before the store can release it, a cancellation fee may apply.
  4. When the order is ready, request a delivery on this page.
  5. A hopper picks up your Toys "R" Us order and delivers it to your door, with live tracking the whole way.
Call the specific location and ask three things: whether they'll release a paid order to a courier collecting on your behalf, what they need at pickup (usually the order number or pickup code, sometimes the collector's name), and whether they'll flag it as ready for pickup rather than still processing. Most stores are fine with it, but policies vary by location even within one chain, so it's worth the call — if a driver arrives and the store won't release the order, a cancellation fee may apply.
Toys "R" Us deliveries cost $14.99, with no item upcharges and no service fees — you pay exactly what the store charges for your items. Deliveries over 15 miles add $1 per mile, and oversize or special-handling items have different rates. The order form shows your exact price before you book.
For ASAP requests, a driver is dispatched within minutes and heads to the store once your order is ready. Delivery time mostly depends on the distance between the store and your door. You can also schedule pickup for a specific time.
Yes. Every delivery includes real-time GPS tracking, SMS updates, and a photo confirmation on arrival. Live chat support is available from 5 AM to midnight, seven days a week, and orders are accepted 24/7/365.
UniHop is an independent delivery service and is not affiliated with, endorsed by, or sponsored by Toys "R" Us. You set up the delivery — similar to sending a friend to pick up an order on your behalf.
Through Macy's. toysrus.com sells online and ships to your address rather than holding anything at a counter, while the toy floor you can walk into is a Toys "R" Us section inside a Macy's store. Order on macys.com for in-store pickup at that location and pay in full before you request a delivery.
No. Roughly 450 Macy's stores carry one, alongside a small number of standalone flagship locations, so check that the store you're ordering from actually stocks what you want. Set the pickup at that specific store, then give its address in your delivery request.

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What Shoppers Say About Their Deliveries

★★★★★
I recently ordered a cake, and the delivery service exceeded my expectations! Arthur, the delivery man, went above and beyond to ensure my cake arrived in perfect condition. He kept two A/C vents blowing on the cake throughout the journey, ensuring it stayed cool and pristine. The cake was delivered on time, and Arthur's professionalism and attention to detail were truly impressive.
James G.
★★★★★
Unbelievable service making what I thought was impossible, possible! If I could give a million stars I would. UniHop cuts out all the red tape and offers personalized service at an affordable rate. So thankful!
Miami Mom
★★★★★
Easy to order, vegan option (not lacking in flavor or presentation), same day, prompt delivery, and communication was on point. The card delivered with the order was hand-written, which made it that much better! Many thanks and I will be ordering again!
Brit
★★★★★
Loved the constant updates sent on the day the cake was to arrive. And the delivery driver was exceptional. Gave instructions and wished my mom a happy birthday for her special day.
Dale Gordon
★★★★★
Excellent service, from start to finish! The self-serve send-to-a-friend was a breeze, though help was at hand if needed. Pickup and delivery were smooth and timely, as were communications during both. Highly recommended!
J of PBnJ
★★★★★
Wonderful service! They helped resolve an issue with the store and went above and beyond to remedy what was in their control. Will book again!
Jennifer M.
★★★★★
Everything went smoothly. The driver even sent a pic to confirm delivery at the right door. Love that level of care.
Maria
★★★★★
I had a tight window for a time-sensitive order, and Sean came through. He really saved the day.
Mike B.
★★★★★
Antonio went above and beyond to make sure my soup stayed warm. That insulated bag came in clutch!
Rachel W.
★★★★★
The UniHop team was easy to work with. Efficient, great communication & job updates, capable, professional and prepared. Excellent customer service. Thank you!
Tanya M.

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