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West Elm Delivery

The lamp and the rug are in stock on the floor today. A hopper with the right vehicle gets them to your place.

Order for pickup at westelm.com first, then schedule your delivery here.

0/5
Average Delivery Rating
$0
Item Markups & Service Fees
0/7/365
Order Acceptance
All 50 States
Nationwide Coverage

Request a delivery

Schedule Your West Elm Delivery

  1. 1

    Place & pay for your pickup order

    Order on the store’s website and pay in full.

  2. 2

    Confirm third-party pickup

    Policies vary by location — check with your store first, or a cancellation fee may apply.

  3. 3

    Request delivery when it’s ready

    Schedule below once it’s marked ready, then track it live to your door.

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Home & Tools

Some of this store arrives in six weeks. The rest is standing on the floor and could be in your living room tonight.

Buy in store or on westelm.com for pickup, pay in full, and confirm the location will release the order to a third-party courier. Request a delivery below once it's staged, and a hopper collects it and brings it to your door with live GPS tracking and a photo confirmation at drop-off.

The pieces worth handing off are the ones that don't fit the car you drove: a rolled rug, a floor lamp, a framed mirror, a stack of dinnerware. Say what's in the order and how big the largest item is so the right vehicle turns up, and note stairs or a narrow entry. Drivers move and place items where access allows; assembly isn't included.

Popular West Elm delivery items

  • Lighting & Lamps
  • Rugs
  • Bedding & Textiles
  • Accent Furniture
  • Mirrors & Wall Decor
  • Tabletop & Kitchen
  • Seasonal Decor

FAQ

Common Questions About West Elm Delivery

Yes — UniHop makes it easy to get same-day or scheduled delivery from West Elm. Whether you're shopping for yourself or sending a gift, place an in-store pickup order and a hopper brings it right to your doorstep.
  1. Place an in-store pickup order on the West Elm website (westelm.com) and coordinate any special order details with their team.
  2. Confirm with your specific store location that they allow third-party courier pickup.
  3. Make sure the order is fully paid and ready for pickup — if a driver arrives before the store can release it, a cancellation fee may apply.
  4. When the order is ready, request a delivery on this page.
  5. A hopper picks up your West Elm order and delivers it to your door, with live tracking the whole way.
Yes, and it's your responsibility to confirm before scheduling. Pickup policies vary by location, even within the same chain. Call your specific store and ask if a third-party courier can collect your order. If a driver arrives and the store won't release it, a cancellation fee may apply.
West Elm deliveries cost $14.99, with no item upcharges and no service fees — you pay exactly what the store charges for your items. Deliveries over 15 miles add $1 per mile, and oversize or special-handling items have different rates. The order form shows your exact price before you book.
For ASAP requests, a driver is dispatched within minutes and heads to the store once your order is ready. Delivery time mostly depends on the distance between the store and your door. You can also schedule pickup for a specific time.
Yes. Every delivery includes real-time GPS tracking, SMS updates, and a photo confirmation on arrival. Live chat support is available from 5 AM to midnight, seven days a week, and orders are accepted 24/7/365.
UniHop is an independent delivery service and is not affiliated with, endorsed by, or sponsored by West Elm. You set up the delivery — similar to sending a friend to pick up an order on your behalf.
Whatever they're holding for you. Large upholstery is usually made to order and shipped from a warehouse, while floor stock, lighting, textiles, and decor often go home the same day. Ask what's collectible before you schedule.
Yes, with a heads-up. Ask the store to box and pad glass, ceramics, and framed mirrors at checkout, and note them in your delivery instructions so they ride secured and upright rather than loose in the back.

Wall of love

What Shoppers Say About Their Deliveries

★★★★★
I recently ordered a cake, and the delivery service exceeded my expectations! Arthur, the delivery man, went above and beyond to ensure my cake arrived in perfect condition. He kept two A/C vents blowing on the cake throughout the journey, ensuring it stayed cool and pristine. The cake was delivered on time, and Arthur's professionalism and attention to detail were truly impressive.
James G.
★★★★★
Unbelievable service making what I thought was impossible, possible! If I could give a million stars I would. UniHop cuts out all the red tape and offers personalized service at an affordable rate. So thankful!
Miami Mom
★★★★★
Easy to order, vegan option (not lacking in flavor or presentation), same day, prompt delivery, and communication was on point. The card delivered with the order was hand-written, which made it that much better! Many thanks and I will be ordering again!
Brit
★★★★★
Loved the constant updates sent on the day the cake was to arrive. And the delivery driver was exceptional. Gave instructions and wished my mom a happy birthday for her special day.
Dale Gordon
★★★★★
Excellent service, from start to finish! The self-serve send-to-a-friend was a breeze, though help was at hand if needed. Pickup and delivery were smooth and timely, as were communications during both. Highly recommended!
J of PBnJ
★★★★★
Wonderful service! They helped resolve an issue with the store and went above and beyond to remedy what was in their control. Will book again!
Jennifer M.
★★★★★
Everything went smoothly. The driver even sent a pic to confirm delivery at the right door. Love that level of care.
Maria
★★★★★
I had a tight window for a time-sensitive order, and Sean came through. He really saved the day.
Mike B.
★★★★★
Antonio went above and beyond to make sure my soup stayed warm. That insulated bag came in clutch!
Rachel W.
★★★★★
The UniHop team was easy to work with. Efficient, great communication & job updates, capable, professional and prepared. Excellent customer service. Thank you!
Tanya M.

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