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Catering trays and serving supplies prepared for event delivery

Catering Delivery That Shows Up Prepared

Catering orders have more at stake than a typical drop-off. Every UniHop catering delivery runs as Special Handling: a driver selected for your job by dispatch and briefed on your instructions before pickup, plus scheduled windows, branded tracking, photo confirmation, light setup support, and no commission on order value.

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The challenge

What Makes Catering Delivery Hard to Manage?

Catering delivery is higher-stakes than a routine order. Timing, presentation, and basic setup all matter in a way a missed window can undermine. Marketplace apps aren't built for this kind of job, and for high-ticket catering orders, their commission fees quietly eat into the margin on every job you work hard to win. Managing it with your own staff means coordinating vehicles, availability, and timing on top of everything else you're already running.

How it works

How Does UniHop Work for Catering?

UniHop gives catering businesses a dedicated delivery option — every catering order runs as Special Handling with a driver selected for the job, planned multi-stop routes for recurring accounts, and a dispatch team monitoring every run. No commission on order value. No driver management overhead. It is a strong fit when timing, presentation, and delivery proof matter more than simply finding the next available courier.

1

Create Your Account

Sign up, connect a payment method, and you're ready to place your first delivery.

2

Schedule Your Catering Deliveries

Every catering order runs as Special Handling. Dispatch selects a driver for the job and briefs them on your instructions before pickup, rather than releasing the run to a marketplace queue.

3

We Handle the Rest

Live monitoring, tracking, and delivery confirmation keep your team informed from pickup through drop-off.

Why UniHop

Why Do Catering Businesses Use UniHop?

A Driver Chosen for Your Order, Not the Next One Available

Catering jobs run as Special Handling, so the order is not released to a queue for whoever accepts first. Dispatch selects the driver for the run, shares your delivery instructions and account standards before pickup, and invites drivers who have handled your jobs well back for the next one. Recurring accounts build a small familiar group over time.

Built for Time-Specific Orders

Scheduled delivery windows and live order monitoring are a better fit for catering than a generic on-demand workflow.

Light Setup at the Destination

Drivers can help with basic placement, such as setting trays and utensils on a table and laying items out neatly. Food handling and full event service are not included.

Brand Standards Shared in Advance

Share client-facing instructions ahead of time — arrival details, dress expectations, cart use, setup notes, or account-specific preferences — so dispatch can pass them to the driver before the run.

Catering Bags, Carts, and Larger Vehicles

When a job needs insulated catering bags, carts, or a larger vehicle, UniHop can help coordinate the right equipment with enough notice.

Branded Tracking and Delivery Confirmation

Customers see your brand on tracking and status updates, while your team gets live visibility and delivery confirmation after drop-off.

“I've been looking for help with delivery for my business, but didn't feel comfortable until I found UniHop.”

— Charcuterie Business Owner

What your customers experience

“Amazing, delicious, super speedy kind service! Beautiful presentation! I couldn't be happier. They saved our Thanksgiving for sure. Thank you!”

— Lori P.

Read all customer reviews →

FAQ

Frequently Asked Questions

Yes. Catering orders are a strong fit for Special Handling because the job often needs a dedicated driver, real-time visibility, and a more careful handoff.
By a person, not an algorithm. Catering orders run as Special Handling, so dispatch selects the driver for the job instead of posting the run to a marketplace queue. Your delivery instructions, arrival process, and any account-specific standards go to that driver before pickup. Drivers who handle your orders well are invited back, so recurring accounts end up working with a small familiar group.
Yes. Special Handling is designed for that higher-touch workflow, so the driver stays with the order instead of handing it off midstream.
Drivers can assist with light setup and placement, such as bringing items to the right room, setting out trays, placing utensils, and making the handoff look organized. They do not provide food-service work that requires food handler permits, and full buffet setup is not included by default.
Yes, when those standards are shared in advance. Your routes, arrival process, equipment needs, and client-facing preferences go to the selected driver before the run. For recurring or higher-volume accounts, the same familiar group tends to take your jobs, so deliveries feel more consistent over time.
Yes. If the order needs insulated catering bags, carts, or a larger vehicle, include those requirements when scheduling the delivery. With enough notice, UniHop can help coordinate the right setup for the job.
Pricing depends on distance, region, and delivery style. UniHop uses a base fee plus per-mile model. See our pricing for the current structure.
Yes. Some caterers use UniHop as overflow support, while others use it as their primary delivery layer for scheduled events.

Ready to improve your catering delivery workflow?

Whether you are replacing a marketplace, supplementing in-house drivers, or adding delivery for the first time, UniHop can help you build a better local operation.

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