Delivery That Carries Your Brand, Not a Marketplace's
When a customer tracks their order, they see your logo. When they receive a delivery notification, they see your name. UniHop handles the delivery operations — your brand stays in front of the customer throughout.
What you get
White-Label Delivery
4.98 / 5
Average driver rating
24 / 7 / 365
Orders accepted
Nationwide
US coverage
The model
Your brand on every delivery touchpoint
White-label delivery means the customer-facing experience references your business — not a third-party platform. UniHop manages the delivery operations behind the scenes while your brand appears on the tracking page and in delivery notifications. The customer relationship stays yours.
Branded tracking page
Your logo appears on the customer-facing tracking link. Customers see your brand while the order is in transit — not UniHop's.
Business-branded notifications
SMS delivery updates reference your business name. Notifications go out from a UniHop number, but the content is branded to your business.
No marketplace middleman
Customers aren't redirected to a marketplace app or platform. Your customer, your delivery, your ongoing relationship.
Workflow
How white-label delivery works
Set up your brand in the portal
Add your business name and logo in the UniHop portal settings. Branding applies automatically to all subsequent tracking pages and notifications.
Place deliveries as usual
Submit orders through the portal or your integrated workflow. No separate process is required for white-label deliveries.
Customers see your brand
Tracking links and delivery notifications reference your business name and logo throughout the delivery — not a third-party platform.
UniHop manages the rest
Dispatch monitors the delivery, handles anything that comes up, and delivers the full completion record back to your portal.
Use cases
Where white-label delivery fits
Direct-to-consumer brands
Brands that sell directly to customers want the delivery experience to feel like an extension of their own operation, not a hand-off.
Replacing marketplace delivery
Businesses moving orders off third-party platforms to reclaim margin and maintain a direct relationship with their customers.
Subscription and loyalty programs
Consistent branded delivery builds recognition and trust with returning customers — especially important for subscription-based businesses.
Premium retail delivery
Customers who buy premium products expect a premium experience. White-label keeps your brand in control of that impression.
Delivery styles
White-label branding with any delivery style
Branded tracking and notifications are included with all UniHop delivery styles at no additional cost. Choose the delivery style based on what the order requires.
FAQ
Frequently Asked Questions
White-label delivery means your logo appears on the customer's order tracking page, and delivery notifications reference your business name rather than UniHop's. UniHop handles all delivery operations behind the scenes. The customer-facing experience is tied to your brand throughout the order.
Not currently. The white-label experience applies to tracking pages and SMS notifications — not to driver apparel or vehicle branding. Delivery professionals arrive in their own vehicles without merchant-specific branding. If that changes, it will be listed as a distinct offering with clear availability details.
Add your business name and logo in the UniHop portal settings. The branding applies to the customer tracking page and delivery notifications automatically for all orders placed from your account. No separate configuration is required for each individual order.
No. Branded tracking pages and business-name notifications are included with all UniHop delivery styles at no additional charge. You pay the standard base fee plus per-mile rate for the delivery style you choose. See current rates.
Working with UniHop has been a game changer for our business. We use them to deliver our wholesale pastries and desserts, and the process has been smooth and reliable from the start. Before Unihop, I was handling deliveries myself, so having a dependable delivery partner has saved us a huge amount of time and helped us stay focused on production and customer service.
Brandon
Lux Sucre
Keep your brand on every delivery
Your customer, your brand, your ongoing relationship — UniHop handles the delivery logistics. Talk to the team or create an account to get started.