Wayfair Delivery Help
Wayfair ships to you, not to a store. Where UniHop helps is everything after the box hits the curb.
More at wayfair.com — then schedule the run here.
Request a delivery
Schedule Your Wayfair Delivery
- 1
Get the item ready
Packed, labeled, and releasable — drivers transport, they don’t prepare.
- 2
Sort out both ends
Someone to hand it over, someone to receive it, and a contact for each.
- 3
Request the run
Give both addresses and what’s moving, then track it live to the door.
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Home & Tools
Wayfair is an online retailer, so there's no counter for a hopper to walk into. The problem it leaves behind is a different one.
Big orders come curbside. They get left in a lobby, in a garage, by a gate — anywhere but the room they're meant for. Getting a boxed bed frame up two flights is a job, and so is passing a chair to a friend across town. Both are point-to-point runs: give the pickup address, the drop-off address, and what the item is, and a hopper with the right vehicle handles it.
Say the size and weight when you request, and flag stairs, elevators, or a narrow entry. A second person can be added for anything two hands can't manage. Drivers move and place items where access allows; assembly isn't part of the delivery.
Popular Wayfair delivery items
- Furniture
- Mattresses
- Rugs
- Lighting
- Outdoor & Patio
- Storage & Shelving
FAQ
Common Questions About Wayfair Delivery
- Have the item ready at the pickup address — packed, labeled, or boxed as it needs to be, since drivers transport what's handed to them rather than preparing it.
- Make sure someone can release it at the pickup end, or arrange where a driver can collect it from.
- Request a delivery on this page with both addresses, a contact name for each end, and a description of what's being moved.
- Say if it's large, heavy, or awkward — that decides the vehicle, and a second person can be added.
- A hopper collects it and delivers it, with live tracking and a photo confirmation on arrival.
Wall of love
What Shoppers Say About Their Deliveries
“I recently ordered a cake, and the delivery service exceeded my expectations! Arthur, the delivery man, went above and beyond to ensure my cake arrived in perfect condition. He kept two A/C vents blowing on the cake throughout the journey, ensuring it stayed cool and pristine. The cake was delivered on time, and Arthur's professionalism and attention to detail were truly impressive.”
“Unbelievable service making what I thought was impossible, possible! If I could give a million stars I would. UniHop cuts out all the red tape and offers personalized service at an affordable rate. So thankful!”
“Easy to order, vegan option (not lacking in flavor or presentation), same day, prompt delivery, and communication was on point. The card delivered with the order was hand-written, which made it that much better! Many thanks and I will be ordering again!”
“Loved the constant updates sent on the day the cake was to arrive. And the delivery driver was exceptional. Gave instructions and wished my mom a happy birthday for her special day.”
“Excellent service, from start to finish! The self-serve send-to-a-friend was a breeze, though help was at hand if needed. Pickup and delivery were smooth and timely, as were communications during both. Highly recommended!”
“Wonderful service! They helped resolve an issue with the store and went above and beyond to remedy what was in their control. Will book again!”
“Everything went smoothly. The driver even sent a pic to confirm delivery at the right door. Love that level of care.”
“I had a tight window for a time-sensitive order, and Sean came through. He really saved the day.”
“Antonio went above and beyond to make sure my soup stayed warm. That insulated bag came in clutch!”
“The UniHop team was easy to work with. Efficient, great communication & job updates, capable, professional and prepared. Excellent customer service. Thank you!”
Need delivery for your business?
UniHop also runs monitored delivery for restaurants, retailers, florists, and more — with delivery styles and pricing built for businesses.
Explore Delivery for Business