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Zales Delivery

The piece is bought, sized, and boxed at the store. A hopper brings it to you, handed over in person if you ask.

Order for pickup at zales.com first, then schedule your delivery here.

0/5
Average Delivery Rating
$0
Item Markups & Service Fees
0/7/365
Order Acceptance
All 50 States
Nationwide Coverage

Request a delivery

Schedule Your Zales Delivery

  1. 1

    Place & pay for your pickup order

    Order on the store’s website and pay in full.

  2. 2

    Tell the store someone’s collecting

    Most are happy to — just ask if they’ll release your order to a courier, and what they need at pickup.

  3. 3

    Request delivery when it’s ready

    Schedule below once the store says it’s ready for pickup, then track it live to your door.

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Clothing & Accessories

Jewelry buying ends with a wait — the sizing, the engraving, the call that says it's ready, usually mid-week.

Buy and pay at the store, then ask whether they'll release the finished piece to a third-party courier before scheduling anything. If they will, request a delivery on this page with the pickup name and order number, and a hopper collects it and brings it to you with live GPS tracking and a photo confirmation.

Most of these are gifts with a date attached — an anniversary, a proposal, a birthday. Buying from the store nearest the recipient and sending it there works well, and for anything small and valuable it's worth asking for an in-person handoff. You pay store price with no item markups or service fees.

Popular Zales delivery items

  • Rings
  • Necklaces & Pendants
  • Earrings
  • Bracelets
  • Watches
  • Gift Sets

FAQ

Common Questions About Zales Delivery

Yes — UniHop makes it easy to get same-day or scheduled delivery from Zales. Whether you're shopping for yourself or sending a gift, place an in-store pickup order and a hopper brings it right to your doorstep.
  1. Place an in-store pickup order on the Zales website (zales.com) and coordinate any special order details with their team.
  2. Confirm with your specific store location that they allow third-party courier pickup.
  3. Make sure the order is fully paid and ready for pickup — if a driver arrives before the store can release it, a cancellation fee may apply.
  4. When the order is ready, request a delivery on this page.
  5. A hopper picks up your Zales order and delivers it to your door, with live tracking the whole way.
Call the specific location and ask three things: whether they'll release a paid order to a courier collecting on your behalf, what they need at pickup (usually the order number or pickup code, sometimes the collector's name), and whether they'll flag it as ready for pickup rather than still processing. Most stores are fine with it, but policies vary by location even within one chain, so it's worth the call — if a driver arrives and the store won't release the order, a cancellation fee may apply.
Zales deliveries cost $14.99, with no item upcharges and no service fees — you pay exactly what the store charges for your items. Deliveries over 15 miles add $1 per mile, and oversize or special-handling items have different rates. The order form shows your exact price before you book.
For ASAP requests, a driver is dispatched within minutes and heads to the store once your order is ready. Delivery time mostly depends on the distance between the store and your door. You can also schedule pickup for a specific time.
Yes. Every delivery includes real-time GPS tracking, SMS updates, and a photo confirmation on arrival. Live chat support is available from 5 AM to midnight, seven days a week, and orders are accepted 24/7/365.
UniHop is an independent delivery service and is not affiliated with, endorsed by, or sponsored by Zales. You set up the delivery — similar to sending a friend to pick up an order on your behalf.
Wait for the ready call. Sizing and engraving happen on the store's schedule rather than the delivery's, so request the pickup once they say it's finished and boxed — then it's a normal collection under your name.
Yes. Note it in your delivery instructions and the hopper waits for you instead of leaving anything at a door. Live tracking and SMS updates show when the driver is close, which matters for a small, valuable box.

Wall of love

What Shoppers Say About Their Deliveries

★★★★★
I recently ordered a cake, and the delivery service exceeded my expectations! Arthur, the delivery man, went above and beyond to ensure my cake arrived in perfect condition. He kept two A/C vents blowing on the cake throughout the journey, ensuring it stayed cool and pristine. The cake was delivered on time, and Arthur's professionalism and attention to detail were truly impressive.
James G.
★★★★★
Unbelievable service making what I thought was impossible, possible! If I could give a million stars I would. UniHop cuts out all the red tape and offers personalized service at an affordable rate. So thankful!
Miami Mom
★★★★★
Easy to order, vegan option (not lacking in flavor or presentation), same day, prompt delivery, and communication was on point. The card delivered with the order was hand-written, which made it that much better! Many thanks and I will be ordering again!
Brit
★★★★★
Loved the constant updates sent on the day the cake was to arrive. And the delivery driver was exceptional. Gave instructions and wished my mom a happy birthday for her special day.
Dale Gordon
★★★★★
Excellent service, from start to finish! The self-serve send-to-a-friend was a breeze, though help was at hand if needed. Pickup and delivery were smooth and timely, as were communications during both. Highly recommended!
J of PBnJ
★★★★★
Wonderful service! They helped resolve an issue with the store and went above and beyond to remedy what was in their control. Will book again!
Jennifer M.
★★★★★
Everything went smoothly. The driver even sent a pic to confirm delivery at the right door. Love that level of care.
Maria
★★★★★
I had a tight window for a time-sensitive order, and Sean came through. He really saved the day.
Mike B.
★★★★★
Antonio went above and beyond to make sure my soup stayed warm. That insulated bag came in clutch!
Rachel W.
★★★★★
The UniHop team was easy to work with. Efficient, great communication & job updates, capable, professional and prepared. Excellent customer service. Thank you!
Tanya M.

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