Zapiet IntegrationZapiet Handles Checkout. UniHop Handles the Delivery.
Your customer picks a delivery date and time in Shopify. From there, a delivery professional is dispatched, a live team monitors the order, and your customer gets tracking and photo confirmation — for floral, food, big and bulky, and more, nationwide.
Overview
What UniHop Is
UniHop is a delivery management service for local businesses — delivery plus a live operations team, not a marketplace that puts itself between you and your customer. Orders are accepted 24/7/365 across all 50 states, and your brand stays on the tracking and notifications your customer sees. Connected to Zapiet, eligible local delivery orders flow from your Shopify checkout into UniHop without your team re-entering each one.
Why UniHop
What You Get With UniHop
Zapiet gives your checkout the delivery dates, time windows, and zone rules. UniHop covers everything that happens after the order is placed.
Tracking, Alerts, and Proof of Delivery
Real-time driver location, status updates for your customer, and a delivery photo on every drop-off — so a "where is my order?" email has an answer before you have to go looking for one.
Monitored, Not Just Dispatched
A live dispatch team watches orders as they happen and steps in when something looks wrong, rather than leaving you to find out from an unhappy customer. Orders are accepted around the clock; dispatch monitoring runs 5 AM to midnight daily.
Four Delivery Styles
Standard, Hybrid, Special Handling, and Oversize — matched to what the order actually needs. Multi-stop routing is available with any vehicle type. See how the styles compare.
Vehicles for Big and Bulky
Sedan, SUV, pickup truck, cargo van, and box truck are all available, so oversize and awkward orders aren't a separate problem you have to solve somewhere else.
Pricing Without a Subscription
A base fee plus a per-mile rate, charged per delivery. No commission on order value, no subscription, no contract, no minimums. See current rates.
Your Brand, Start to Finish
Your customer sees your name on the tracking link and the delivery notifications. The delivery stays part of your experience instead of handing the relationship to a third-party app.
Social Proof
What Businesses Say
“UniHop allowed me to service a whole new market of customers that I couldn't reach before.”
— Floral Shop Owner · New York
“Having vans & trucks available for fast delivery prevents a ton of headaches for my team and I.”
— Catering Owner · Texas
“I've been looking for help with delivery for my business, but didn't feel comfortable until I found UniHop.”
— Charcuterie Owner · Charleston, SC
“I had to pause making meals for my customers after I started working again, until I found UniHop”
— Meal Prep · North Carolina
Setup Details
For exact setup steps, use Zapiet's official UniHop instructions. Zapiet maintains the current screens and settings for connecting UniHop inside its Shopify app.
If your delivery program needs custom delivery styles, special handling, oversize vehicles, restricted-item handling, or checkout behavior beyond the standard setup, contact UniHop before launch so we can help configure the right workflow.
New to UniHop? The pricing page breaks down the four delivery styles and what each one costs, and the industries page covers how florists, caterers, bakeries, and meal-prep businesses typically use delivery.
Sound like a fit?
Creating an account is free, and there's no subscription or contract to sign. The setup steps below take it from there.
Setup
A Simple Path to Zapiet + UniHop
Confirm Zapiet Is the Right Fit
Zapiet is usually a good fit when your Shopify checkout needs local delivery dates, delivery time windows, delivery zones, or store pickup rules.
Create Your UniHop Account
Create a free UniHop business account and get approved for local business delivery. You'll need your UniHop Secret Code from the portal for the next step.
Connect UniHop in Zapiet
Zapiet maintains the step-by-step setup instructions for activating UniHop, adding your UniHop account details, choosing locations, and saving your delivery settings.
Review Any Special Requirements
If you need special pricing, alcohol or tobacco handling, oversize vehicles, custom delivery styles, or other account-specific behavior, contact UniHop before going live.
Test Before Launch
Create test orders with different pickup and delivery addresses so your team can confirm the handoff from Shopify to Zapiet to UniHop works as expected.
Use Cases
Where Zapiet + UniHop Fits
Local Delivery Scheduling
Let customers choose delivery dates and time windows in Shopify while UniHop handles the delivery after the order is created.
Delivery Zone Rules
Use Zapiet to manage which local customers can choose delivery based on the delivery rules configured in your Shopify store.
Less Manual Dispatch
Reduce the need to copy Shopify order details into another delivery system every time a local delivery order comes in.
Store Pickup and Local Delivery Operations
Keep pickup and local delivery options organized in Shopify while using UniHop for the delivery orders that need fulfillment.
Requirements
What You Need
- Zapiet Pickup + Delivery on the Essential plan or higher
- A US-based store location
- An active UniHop business account
- Your UniHop Secret Code from the UniHop portal
- Delivery date and time picker enabled in Zapiet settings
Related Resources
From Our Knowledge Base
FAQ
Frequently Asked Questions
UniHop is a delivery management service for local businesses — delivery plus a live operations team. Orders are accepted 24/7/365 across all 50 states, a dispatch team monitors deliveries as they happen, and your customers get tracking, status updates, and photo confirmation under your own brand.
UniHop charges a base fee plus a per-mile rate on each delivery — no commission on order value, no subscription, and no contract. What you pay depends on which of the four delivery styles fits the order and the vehicle it needs. See current rates.
Zapiet's UniHop integration requires Zapiet Pickup + Delivery on the Essential plan or higher. Zapiet also requires your store to be located in the US and the delivery date/time picker to be enabled.
Zapiet keeps the exact UniHop setup steps in its own help center. Use Zapiet's UniHop instructions for the latest screens and settings, then contact UniHop if your setup needs special pricing, custom delivery behavior, or account-specific help.
Once the delivery is created in UniHop, it is tracked like other UniHop deliveries. Customers can receive SMS status updates, your team can check delivery history in the UniHop portal, and the dispatch team can help monitor the order.
Zapiet's current UniHop guide notes that Shop Pay is the supported express checkout method for this flow. If Apple Pay or Google Pay are important to your checkout, talk with UniHop and Zapiet before launch.
Zapiet notes that updated Shopify orders are not automatically resent to UniHop. If a delivery needs to change after creation, update it in UniHop or contact UniHop support.
Yes, but those setups should be reviewed before launch. Contact UniHop support for guidance on special pricing, restricted items, oversize vehicles, or custom delivery behavior.
Ready to add delivery to your Zapiet checkout?
Create a free account to get started, or talk with the team if you want help confirming the right delivery style for your orders first.